Jeremy Burgess
Founder, Director
WFD · Workflow Doctor
Automation built around your business.
Not the other way around.
WFD combines focused software products, decades of automation experience and the technology you already own to solve complex business processes from end to end.
Standalone productsComplete solutionsVendor independentUK based · international delivery
ONE PROCESS · ONLY THE COMPONENTS IT NEEDS
INGESTEmail Engine
CAPTURE / IDPABBYY
MATCHMatch Engine
ORCHESTRATERouting Engine
CONNECTIntegration Engine
CONTENTContent Engine
KEEPExisting ERP
SEE THE WHOLE PROCESSCardiograph
your solutionUse one Engine or combine several.Keep the systems that already work.
The WFD philosophy
We solve processes.
Not product categories.
Real business processes cross email, documents, people, APIs, finance systems, repositories and exceptions. Buying another monolithic platform rarely makes that complexity disappear.
WFD products are intentionally focused. Use one where there is one gap, combine several where the process needs more, and keep the technology that is already doing its job.
Keep what works. Replace what doesn't. Connect the rest.
Interactive solution configurator
Start with the problem.
Build only what the process needs.
Choose a process, the capabilities it needs and the technology you want to retain. The architecture assembles around those choices rather than forcing the process into a predefined platform.
01
What are you trying to solve?
02
What does the process need?
03
What should we keep?
WFD Engines
Focused products.
Designed to fit together.
Each Engine solves a specific problem and can be licensed independently. Combine them when a process needs more.
INGEST
Email Engine
Bring mailboxes, links and attachments into a controlled automation flow.
Explore → ORCHESTRATERouting Engine
Configurable workflow, decisions and process orchestration across WFD and third-party services.
Explore → MATCHMatch Engine
Return scored candidates from imperfect data instead of forcing uncertain inputs into binary answers.
Explore → ACCOUNTSAccounts Engine
A reusable accounts domain for suppliers, purchasing, invoices and the systems that need them.
Explore → CONNECTIntegration Engine
A common integration layer with plugins for finance, ERP, document and other target systems.
Explore → CONTENTContent Engine
Find, move and expose content across the repositories you already use — or use WFD's own repository.
Explore → UNDERSTANDCardiograph
Near-time operational visibility across WFD Engines, external systems and REST APIs.
Explore → ECOSYSTEMMore WFD capability
Additional focused Engines and tools extend the ecosystem without turning it into a monolith.
See the ecosystem →Not another platform
The Engines do not require each other.
They work independently because sometimes you only need one capability. They work beautifully together because real processes rarely stop at one capability.
A real process
From inbox to ERP.
And everything between.
Accounts Payable is a large part of our work because it demonstrates the whole WFD idea. The invoice is only one object moving through email, capture, matching, workflow, systems, content and operational monitoring.
The same architecture can solve very different processes.
Explore WFD solutions → CardiographCradle-to-grave operational visibility
01Email EngineReceive
→
02ABBYY / CaptureUnderstand
→
03Match EngineMatch
→
04Routing EngineDecide
05Accounts EngineAccounts data
→
06Integration EnginePost / exchange
→
07ERPExisting system
+
08Content EngineRetain / expose
AI accessible by design
Give AI the information it needs.
Not everything you've got.
WFD solutions can make enterprise content and operational information available to AI through focused, controlled interfaces — without blindly loading entire repositories or process histories into a model.
Content EngineControlled access, full-text search, summaries and content indexing help reduce unnecessary document payload.
CardiographExpose operational signals so AI can reason about what is actually happening across a process.
Better context. Lower token use. More useful AI.
Experience behind the products
Technology changes.
Understanding the process doesn't.
WFD was automating information-heavy processes before bots and before generative AI changed the vocabulary.
That experience now lives inside the WFD Engines — and remains available when a solution needs process analysis, architecture, integration, implementation or specialist delivery support.
You don't just get the software. You get the experience that created it.
Solutions
Start with what isn't working.
We lead with the business problem, then assemble the technology around it.
01
Accounts Payable
Invoice arrival through capture, matching, approval, posting, content and monitoring.
02Sales Order Processing
Inbound customer orders into controlled data, decisions and downstream transactions.
03Document Processing
Receive, standardise, capture and route information regardless of how documents arrive.
04Workflow & Approvals
Configurable human and system workflows for documents, decisions and business processes.
05Content & Knowledge
Find, manage and expose information across the repositories you already use.
06System Integration
Connect applications and data without rebuilding the same point-to-point integrations.
07Operational Monitoring
See what the process is doing now across WFD components and the systems around them.
For partners & integrators
Turn great products into complete solutions.
WFD Engines can sit around the technologies you already implement, adding the orchestration, matching, integration, content and operational capabilities a complete process needs.
For ABBYY partners in particular, ABBYY can remain at the heart of capture and intelligent document processing while WFD fills the surrounding solution gaps.
WFD Engines are available for partner resale. Spend less time building the plumbing and more time delivering the solution.
Explore the partner propositionINGESTWFD Email Engine
↓
CAPTURE / IDPABBYYPart of the solution. Not the whole solution.
↓
VALIDATE / MATCHWFD Match Engine
↓
ORCHESTRATE / APPROVEWFD Routing Engine
CONNECTIntegration Engine
CONTENTContent Engine
Cardiographmonitor the complete process
Built for real workloads
Proof should be measurable.
These values remain deliberate placeholders until WFD's verified figures are supplied.
XXM+Documents processed
£XXB+Invoice value processed
XXM+Transactions automated
XX+Years solving automation problems
DEVELOPMENT PLACEHOLDERS · REPLACE BEFORE PUBLICATION
Existing customer story
Double the referrals.
Far less manual handling.
Xyla Health & Wellbeing previously handled referral forms through heavily manual email and data-entry processes. WFD combined email processing, ABBYY FlexiCapture, bespoke validation and a web interface to automate the flow.
As referral volumes doubled, the team required to process them reduced from a larger manual operation to one full-time and one part-time role.
Read the WFD case study →“We have now doubled the number of referrals that we receive daily, and are able to process all the referrals and manage the inboxes with just 1 full time person and 1 part time.
WFD people
Senior experience stays close to the work.
WFD is increasingly product-led, but delivery experience remains part of the value. The team brings decades of experience across document automation, data capture, workflow, integration and enterprise delivery.
Most customers are in the UK, with delivery experience across Europe, the United States and Australia.
About WFD →Brett Cox
Delivery Director
Vasanth Jan
Senior Implementation Consultant
Start with the problem
What's getting in the way?
Tell us about the process, the systems you already have and what you want to improve. We'll show you where WFD products, partner technology and our delivery experience can fit.